FAQ

1. Where do you ship?

We ship only within the United States. International shipping is not available at this time.

2. Do you offer free shipping?

Yes. We offer free shipping on all U.S. orders, with no hidden fees.

3. How long does order processing take?

Orders are processed within 3–4 business days after payment confirmation.

4. How long does delivery take?

After shipping, delivery usually takes 5–6 business days.

5. Can I cancel my order?

Orders can be canceled only before they are processed or shipped. Once shipped, cancellation is not possible.

6. What is your return policy?

  • Returns are accepted within 7 days of receiving your order.

  • Items must be unused and in original packaging.

7. Do you accept exchanges?

Yes. Exchanges are accepted within 10 days of delivery, subject to inspection and product availability.

8. When will I receive my refund?

Approved refunds are processed within 5–10 business days to the original payment method.

9. What if my order arrives damaged or incorrect?

Please contact us within 48 hours of delivery and provide photos so we can resolve the issue promptly.

10. How can I contact customer support?

You can reach us by: