Terms of Service

Welcome to PROTEA TEA SHOP. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

1. Acceptance of Terms

By using our website, purchasing products, or interacting with our services, you agree to comply with these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy. If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or using the site under parental or legal guardian supervision

  • You have the legal capacity to enter into binding agreements

3. Products and Availability

  • All products offered by PROTEA TEA SHOP are subject to availability.

  • We reserve the right to limit quantities, modify, or discontinue products at any time without prior notice.

  • Product descriptions, images, and pricing are provided as accurately as possible; however, we do not guarantee that all information is free from errors.

4. Pricing and Payment

  • All prices are listed in U.S. Dollars (USD).

  • Prices may change at any time without notice.

  • Payment must be completed at checkout using approved payment methods.

  • PROTEA TEA SHOP is not responsible for issues caused by third-party payment processors.

5. Shipping

  • We offer free shipping on all orders within the United States.

  • We do not ship internationally.

  • Order processing time: 3–4 business days.

  • Estimated shipping time: 5–6 business days.

  • Delivery times are estimates and not guaranteed.

6. Returns and Refunds

By placing an order, you agree to our Return & Refund Policy, including:

  • Returns accepted within 7 days of delivery

  • Exchanges accepted within 10 days of delivery

  • Refunds processed within 5–10 business days after approval

7. Order Cancellation

  • Orders may only be canceled before they are processed or shipped.

  • Once an order has been shipped, it cannot be canceled and must follow the return process.

8. Use of Website

You agree not to:

  • Use the website for unlawful purposes

  • Provide false, misleading, or fraudulent information

  • Attempt to interfere with the security or functionality of the website

  • Violate any applicable laws or regulations

We reserve the right to suspend or terminate access if these terms are violated.

9. Intellectual Property

All content on this website—including text, images, logos, graphics, and designs—is the property of PROTEA TEA SHOP and protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

10. Limitation of Liability

PROTEA TEA SHOP shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use or inability to use our website or products

  • Shipping delays or carrier issues

  • Third-party service interruptions

All services are provided “as is” and “as available.”

11. Indemnification

You agree to indemnify and hold harmless PROTEA TEA SHOP from any claims, losses, or damages arising from your violation of these Terms of Service or misuse of our website.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the updated terms.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

PROTEA TEA SHOP
📍 Address: 5224 S Dale Mabry Hwy, Tampa, FL 33611, United States
📞 Phone: 813-555-33611
📧 Email: allispatricknvu63402g@bsr2w.org